master198 Platform Privacy Notice
This page describes what we collect when you use master198 and how we keep that data protected. We operate an online gaming and sportsbook platform serving users in jurisdictions where our services are legally permitted. Our privacy commitments apply to every account holder, whether you access our sportsbook markets, live-dealer tables, slot tournaments, or esports offerings.
We understand that your personal information is sensitive. We collect only what is necessary to verify your identity, process your deposits and withdrawals, and comply with applicable regulations. Our approach is straightforward: we do not sell your data, we do not share it beyond what the law requires, and we give you control over how we use it.
What we collect on master198
When you open an account with us, we ask for your email address, full name, date of birth, and phone number. We also collect your residential address to verify your jurisdiction and confirm that our services are available where you are located. During account verification, we request identity documents—typically a national ID, passport, or driver's license—and may ask for proof of address such as a utility bill or bank statement.
We collect transaction data whenever you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). This includes the amount, date, payment method, and your account balance. We also log your gameplay activity—which games you access, tournament participation, and betting history—to detect fraud and ensure fair play across our platform.
We track your IP address, device type, and browser information to protect your account from unauthorized access. We also use cookies and similar tracking technologies to remember your preferences and keep you logged in during your session.
How we use your data on master198
We use your personal information to verify your identity and comply with Know Your Customer (KYC) regulations. This is a legal requirement in most jurisdictions where we operate, including Indonesia. We also use your data to process deposits and withdrawals, calculate your account balance, and send you transaction confirmations.
Your gameplay data helps us detect suspicious patterns, prevent fraud, and ensure that our games operate fairly. We analyze betting trends to identify potential problem gambling signals and may contact you if we notice unusual account activity. We also use your contact information to send you important account notifications, security alerts, and updates about our platform.
During major events—such as Liga 1 matches, Piala AFF tournaments, or Idul Fitri holiday promotions—we may send you targeted notifications about relevant markets or tournaments. You can opt out of marketing communications at any time through your account settings.
Third-party processors and data sharing
We share your data with payment processors to complete your mobile banking, local payment, online payment, and bank transfers. These processors operate under their own privacy policies and are contractually bound to protect your information. We also share limited data with our identity verification partner to confirm your documents during KYC review.
We may disclose your information if required by law, court order, or regulatory authority. We do not sell your data to advertisers or third-party marketers. Our servers may sit outside your jurisdiction, which means your data may be processed in countries with different privacy laws. By using master198, you consent to this international data transfer.
Your rights and data access
You have the right to request a copy of the personal data we hold about you. You can also request corrections if your information is inaccurate, or ask us to delete your data subject to legal retention requirements. To exercise these rights, contact our support team during business hours with your account email and a clear description of your request.
You can update your profile information, change your password, and manage your communication preferences directly in your account dashboard. If you wish to close your account permanently, we will retain your data for the period required by law to settle any outstanding transactions or disputes.
Cookies and tracking on master198
We use cookies to keep you logged in, remember your language preference, and track your navigation through our platform. Essential cookies are necessary for master198 to function; you cannot disable them without losing access to your account. Analytical cookies help us understand how users interact with our sportsbook, live-dealer tables, and slot tournaments so we can improve performance.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to place bets on Liga 1 or access our blackjack and roulette tables, but it may limit personalization features.
Data retention and security
We retain your personal data for as long as your account is active, plus an additional period to comply with anti-money-laundering and tax regulations. Transaction records are kept for a minimum of five years. We use industry-standard encryption (SSL/TLS) to protect data in transit and store sensitive information in encrypted databases with restricted access.
Our security team conducts regular audits and penetration testing to identify vulnerabilities. We also implement multi-factor authentication to protect your account from unauthorized login attempts. If we discover a data breach, we will notify affected users and relevant authorities as required by law.
Contact us about privacy
If you have questions about how we handle your data, or if you wish to exercise your privacy rights, contact our support team. We provide multilingual assistance during business hours and aim to respond to data requests within 30 days. You can reach us via email through your account dashboard or through the contact form on our platform.
We at master198 take your privacy seriously and remain committed to transparent, lawful data practices. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.